Creating a Workforce
Step-by-step guide to creating your specialized agent team
Overview
Creating a workforce involves defining its purpose, selecting the agents it can use, and optionally enhancing the description using AI. This guide walks you through each step.
Prerequisites
- At least one deployed agent available in your account
- Clear understanding of the workforce's intended purpose
Step-by-Step Guide
1Navigate to Viksa Force
From the main sidebar, click on Viksa Force to open the workforce management page.
2Click Create Workforce
Click the Create Workforce button to open the creation form.
3Define Basic Information
Fill in the following required fields:
- Name: A descriptive name (e.g., "Customer Support Team")
- Role: Short title for the workforce (e.g., "Support Specialist")
- Role Description: Detailed description of capabilities and behaviors
4Enhance with AI (Optional)
Click the sparkle icon next to the role description to let AI improve your description:
You can provide optional improvement instructions to guide the AI.
5Select Allowed Agents
Choose which agents this workforce can use. Only these agents will be available when chatting with this workforce selected.
6Add Labels (Optional)
Add labels to help organize and categorize your workforce:
Save and Use
Click Create to save your workforce. It will be immediately available for selection in the chat interface.
Best Practices
Be Specific with Roles
Clear role definitions help the AI select the right agents for tasks.
Curate Agent Selection
Include only relevant agents to avoid confusion and improve accuracy.
Use AI Improvement
Let AI enhance descriptions for better agent matching.
Start with Personal Scope
Test your workforce before promoting to organization level.
Next Steps
Now that you've created a workforce, learn about sharing it:
Learn about Workforce Scopes→