Use Cases

What Can You Run in Production?

See how teams ship agentic ops on Viksa—from SRE runbooks to support automation—with observable runs and operator oversight.

80%

Average time saved

10x

Higher throughput

99%

Accuracy rate

Customer Service

Customer Support Automation

Automate ticket routing, response generation, and escalation workflows with AI agents.

Reduce response times by 80%
Data Engineering

Data Pipeline Orchestration

Build intelligent ETL workflows that adapt to data changes and handle errors gracefully.

Reduce pipeline failures by 90%
Operations

Intelligent Document Processing

Extract, classify, and process documents automatically using AI-powered workflows.

Process documents 100x faster
Sales

Lead Enrichment & Scoring

Automatically enrich leads with company data and score them for sales prioritization.

Increase conversion rates by 40%
DevOps

Automated Incident Response

Run observable incident runbooks with Think → Act → Observe execution. Viksa replans agent order at runtime, streams full traces, and escalates to operators via Volt in Slack when approval is needed.

Reduce MTTR with self-correcting runbooks
Marketing

AI Content Generation

Generate marketing content, blog posts, and social media updates with AI assistance.

Create content 10x faster
Platform Engineering

Platform Ops Automation

Automate cluster health, service restarts, and capacity checks with observable Python agents. State goals in natural language—Viksa executes Think → Act → Observe until metrics are green.

Replace brittle cron and shell scripts
DevOps

On-Call Automation

Streamline on-call with Volt in Slack and Teams. Operators trigger runs, approve actions, and receive alerts without leaving chat—full traces for every escalation.

Approve agent actions from Slack channels
FinOps

Cost Anomaly Detection

Detect and investigate cloud cost anomalies with linked agent traces. FinOps agents collaborate in one observable run—no lost context between handoffs.

Link multiple agents in one trace
Security & Compliance

Compliance & Audit Automation

Automate compliance checks with Vault audit trails for every agent action. RBAC, encryption, and VPC deploy for regulated workloads—with full execution traces.

Audit every agent action automatically
Platform Engineering

Agent Fleet Monitoring

Monitor entire agent fleets with fleet-wide observability. Stream runs, track success rates, and debug failures across agents from a single pane of glass.

Fleet-wide analytics and alerting

Have a Different Use Case?

Viksa is built for production agentic ops. Let's discuss your specific workload.

Talk to an Expert